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A Beef With Netflix
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Luke Pyzik
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PostPosted: Fri Mar 11, 2005 4:23 pm    Post subject: A Beef With Netflix Reply with quote

First, I gotta say that I've been loving Netflix for the past year or so. I tell everyone I meet about it. I've gotten friends to subscribe. Their selection is just fantastic for my foreign film needs, new releases, and especially TV on DVD. Their service has been awesome since day one.

BUT...

About a month ago, they started to get slow on me. Before, I would mail a DVD, they would get it the next day, send out my new one the same day, and I would get my new DVD the day after that. Super quick turn around. All of a sudden, it is taking them FOR-EV-ER to get my DVDs when I return them. I have a feeling they are getting returned, but somehow they are slow to get processed when they get back to Netflix.

Or is there a rouge mailman in my neighborhood who is stealing my DVDs, taking a week to watch them, and then returning them to Netflix. Has anyone else noticed Netflix getting slow over the past month? Just me? Anyone use an alternative service they are happy with?
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y2mckay
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PostPosted: Fri Mar 11, 2005 4:35 pm    Post subject: Reply with quote

I've been using both Netflix and Gamefly for a few years now, and usually don't have a problem with either. I usually get my netflix quickly because their main DC is in San Jose, just an hour south of me. I don't know what is up with the slow turnaround you've been having - but I know they've added other regional DC's. It may be attributable to a surge in their customer base, which is slowing down the processing time.

As for lost discs - I've occasionally had one that either never got to me, or never got back to them. The beauty is you just report it lost and they send you the next one (try doing that with Blockbuster). I've probably reported half a dozen lost between the two in the past few years.

But I definitely subscribe to your rogue mailman theory. They know what's in those envelopes, and I wouldn't be surprised if some of them got diverted by some postal workers with an xbox addiction.
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Luke Pyzik
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PostPosted: Fri Mar 11, 2005 7:58 pm    Post subject: Reply with quote

Yeah - I've reported 4 lost in the past two months. 2 of them finally arrived about a month later. The other two I just reported the other day so I could get new disks, and have a feeling they, too, will show up in about a month.
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natasha_theobald
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PostPosted: Sat Mar 12, 2005 1:06 am    Post subject: Reply with quote

It's been taking an extra day each way for mine, too. I've noticed it takes longer for the next title in my queue to get pulled. Where it used to be a couple of days to get a new disc, now it is almost a full week. I don't know what's happening with it.
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Oz
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PostPosted: Fri Mar 18, 2005 12:46 pm    Post subject: Reply with quote

The beauty of what we do is we can call up Netflix HQ and actually get a response from someone big. Anyone feel up to the task?
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Lucas



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PostPosted: Tue Mar 22, 2005 11:23 pm    Post subject: Reply with quote

I've also noticed a delay. I mailed Man From Laramie back on Monday morning (at the post office), and they still have not got it. It used to be that the following midday I would get an email.
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lindy03



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PostPosted: Thu Mar 24, 2005 8:06 am    Post subject: Reply with quote

For whatever this is worth, mine are arriving just fine.

Next...Into the Woods & Chasing Amy. Can't remember what's after that.
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laura
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PostPosted: Thu Mar 24, 2005 10:19 am    Post subject: Reply with quote

Into the Woods... the musical?
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lindy03



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PostPosted: Thu Mar 24, 2005 5:25 pm    Post subject: Reply with quote

laura wrote:
Into the Woods... the musical?
Why, yes, of course.

It was good. You know, this is the first time I've seen anything from Sondheim(aside from West Side Story, which was just lyrics). This is why I signed on with Netflix...this way, the dvds just arrive & I can watch at my leisure.

So, I really loved the two princes...they were so funny. And Bernadette Peters is always good.

And, I got it because you had talked about it Very Happy
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TheAngryJew
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PostPosted: Thu Mar 24, 2005 5:43 pm    Post subject: Reply with quote

I'm still waiting for someone to make a full-on movie version of Into the Woods.

Oh, and not to blindly toe the company line, but: I've no problems at all with my Netflix service. There are a few minor glitches every once in a while, but nothing that causes me any stress.
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lindy03



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PostPosted: Thu Mar 24, 2005 6:32 pm    Post subject: Reply with quote

TheAngryJew wrote:
I'm still waiting for someone to make a full-on movie version of Into the Woods.
That would be cool, but would anyone go to see it? I mean, it felt like a throw back to the musicals of the 50's. Not a problem for me, but so many don't appreciate that kind of movie. Or you would have to redo the entire show, turning it into something like Moulin Rouge (which I didn't really care for...Kidman & McGregor-didn't have any chemistry, as far as I could see).

Thoughts? Comments?
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laura
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PostPosted: Thu Mar 24, 2005 6:48 pm    Post subject: Reply with quote

It's such a good musical, it really is (different than your average broadway spectacle in all the right ways). And the MOST FUN in the world to perform -- just a blast. Wordy as hell. I don't see how you could change it... for the better. I mean Into the Woods IS Sondheim, you know? You can't make it Baz, you just can't!

And part of the charm of that video, Lindy, is how low-budget and just plainly theater it all is. Glad you liked it -- it gets better the more you watch it, because there are very subversive things going on (beyond just the basic "dark" second act) that you don't always catch at first, and the thing about Sondheim is, a character barely EVER repeats a phrase (in a song), which makes it so hectic, in a good way though. Plus, I too think the princes are hi-larious. And Bernadette Peters is the... QUEEN!

The Broadway revival couldn't even get it right though -- I don't see how a movie producer could.

And Sondheim... good song to try out: I Remember Sky from a forgettable miniseries "Evening Primrose," it's a really haunting tune. One of my favorites.
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f*r*o*s*t*y
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PostPosted: Thu Mar 24, 2005 8:51 pm    Post subject: Reply with quote

When I move, in another month or so, I think I'm going to cut Netflix loose. There just CAN'T be fast delivery in Alaska, I'm thinking. Hell, there's a distribution center one state over from here and my deliveries (and send outs) have gotten increasingly slower as time goes by.

So. It's not just you, Luke. Unless we have two faulty mailmen.
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Luke Pyzik
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PostPosted: Mon Apr 04, 2005 9:29 am    Post subject: Reply with quote

Since I've started mailing my DVDs from the mailbox at work, I have to say that my returns have gotten there quite a bit faster - though still not as fast as they used to be.

I also have to give Netflix some points for sending me two free passes for an advanced screening tonight of "Kung Fu Hustle." That, I am very grateful for.
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David Cornelius
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PostPosted: Mon Apr 04, 2005 1:53 pm    Post subject: Reply with quote

Luke Pyzik wrote:
Since I've started mailing my DVDs from the mailbox at work, I have to say that my returns have gotten there quite a bit faster - though still not as fast as they used to be.


I've found that most of the waiting time comes from my mail guy to pick it up and send it out. Once Netflix reports it's been received, it's lightning speed for my next one. So I try to drop them off at the post office, and cut out a day or two of waiting.

Dave
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Lucas



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PostPosted: Tue Apr 05, 2005 12:24 am    Post subject: Reply with quote

My previously reported problem with Netflix has been fixed. The turnaround is back to the good ole days.
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Kand El
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PostPosted: Fri Apr 08, 2005 9:57 am    Post subject: Reply with quote

I've been liking the service a great deal- fast, lets me see most of the movies I've missed over the last year pretty quickly and efficiently. Only problem I had was them sending me a pan n' scan version of the new Dawn of the Dead- I fucking hate it when I have to watch fullscreen. But they've been great otherwise, and it wasn't a movie I HAD to see widescreen like a LOTR or Sin City, so I can forgive the single breach of service. Just hope it doesn't become a regular habit. Can't see dropping them though. I'd rather drop all movie viewing altogether than give Blockbuster a single cent.
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y2mckay
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PostPosted: Fri Apr 08, 2005 10:07 am    Post subject: Reply with quote

well, now my beef isn't with Netflix, it's with the goddamn Samsonite gorilla they hired to be my neighborhood postman. Fucker has broken two discs in the past week by shoving the envelope too hard into the mailbox. I left him a civil-but-harsh note with the pieces of the disc taped to it that basically said "Quit breaking shit, or I take it to your superiors". Hopefully, he gives a shit enough about his job that he'll take it halfway seriously.
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Kand El
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PostPosted: Fri Apr 08, 2005 12:59 pm    Post subject: Reply with quote

Oh my lord I CANNOT get enough Samsonite Gorilla References. Just the mental picture of a large silverback primate in a stained postal uniform complete with cap, jumping up and down on Y2McKay's discs just... God that's funny. I love this kid.

THat one image alone just made the last two minutes of this hour bearable. Now I've just gotta get through the next 4 somehow until I can go home and enjoy life.
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y2mckay
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PostPosted: Fri Apr 08, 2005 4:43 pm    Post subject: Reply with quote

Good times. Now we're even for "Wriggling Bunnycunts" Very Happy
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Lurk



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PostPosted: Wed Apr 13, 2005 4:18 pm    Post subject: Reply with quote

Hey any of you guys ever heard of this company?
Peerflix

A friend of mine has helped put together this company. The site is still in beta version so it still needs a bit of polish, but he is strongly encouraging me to join. How does it compare to Netflix or Zip here in Canada? He's a good friend and all, but I don't want to join just for that reason.

What do you guys think?
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y2mckay
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PostPosted: Thu Apr 14, 2005 10:05 am    Post subject: Reply with quote

hmm. it's not a rental place like netflix, it's a trading service. Looks kind of interesting, actually. They charge 99 cents a trade, and charge you $5 in advance for every five trades, then charges you another $5 once you've used the first five.

I might actually give this a try. I'd like to add some titles to my collection, and i've definitely got a few shitty movies I wouldn't mind parting with Smile
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Lurk



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PostPosted: Thu Apr 14, 2005 12:50 pm    Post subject: Reply with quote

Yeah, this is a bit different. The idea is you list anything on the site you have in your home collection that you want to get rid of and then people can browse your collection and take it off your hands. When you want to get anything you pay 99 cents out of your credit and then the DVD is yours for keeps. There are guarantees if the DVD arrives damaged, if it never arrives at all or if you get hit by a crackpot. And if you only want to receive DVDs you can just buy credit.

It's not a great site for people who like to collect DVD's but if you're the kind of person who just wants to watch a couple and then get more it looks like a cool idea. They have extremely low costs because they aren't manufacturing or storing anything and you can get unlimited amounts since they don't handle the shipping either.

I think I give it a try as well.
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David Cornelius
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PostPosted: Thu Apr 14, 2005 1:31 pm    Post subject: Reply with quote

Lurk wrote:
It's not a great site for people who like to collect DVD's


You're right on that - I can't imagine doing this myself. That said, pass along my congrats on a pretty damn fine idea. I know lots of folks that buy used movies only to get rid of 'em later, so surely there's a market for this.

One potential problem, though: if everyone's using this as a place to dump their unwanteds, the selection can't be that good, can it?

Dave
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Lurk



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PostPosted: Thu Apr 14, 2005 1:57 pm    Post subject: Reply with quote

Actually the selection is not that bad although it can't compare with the selection from a rental company. These guys have had a huge marketing campaign in the US and have very good financing and right now they are number one in this niche so they have A LOT of customers. One day they had over a thousand people sign up.

You just need to find someone with completely opposite tastes than yours that keeps geting unwanted DVDs from Grandma at Christmas time. I think it might be a good place to find obscure and rare titles which someone has had hanging around in their house that they never watch with no idea what to do with. The site also gives you a place to list DVDs you want so someone might be poking through your list and go "Good Lord someone actually wants that".

There's no accounting for taste. Rolling Eyes

P.S. I know all this extra stuff because I went and watched Sin City with my friend last night and quizzed him over beer later. Just call me Lurk the Shill Laughing Laughing
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